WHAT INFORMATION WE COLLECT AND WHY

When you book a treatment with Adapt (The Massage Lab TO), we collect your data in a variety of ways, including when you choose to share it with us.

When you book a treatment Adapt (The Massage Lab TO) website, we will ask for the following information. This information is necessary to collect payment, process & ship your order, and to communicate order status.

• Name

• Email address

• Shipping & Billing Address

• Phone number

• Payment details

Booking a treatment will require creating an account in Jane, our third party booking software.

When you book a treatment in Jane, you will be required to complete a medical intake form with a specific set of medical disclosures we require to share with you specific to each jurisdiction in which we operate.  During this intake process, we’ll also share a comprehensive notice of medical privacy practices for information we collect within your therapy session. The medical privacy practice information is outside of the scope of anything required to book a treatment.

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When you contact us via email or phone, we will ask for information to identify you in our system. This is needed to provide timely assistance. We may also ask for your feedback with us to improve our services.

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HOW WE GET YOUR CONSENT

When you provide us with personal information to book an appointment, complete a transaction, verify your credit card, place an order, we imply that you consent to our collecting it and using it for that specific reason only.

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AGE OF CONSENT

By using this site and/or by accepting our policies, you represent that you are above the age of 16. If you are below the age of 16, then a parent or legal guardian must consent on your behalf. If we learn that we have collection any data for someone aged under 16, then we will delete it.

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WITHDRAW CONSENT

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, and further treatments at any time, by contacting us at info@themassagelabto.com.

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DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

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